Our Blog

A blog about our customers, our employee-owners, our company and the communities we live in. We invite you to register to receive updates and read at your convenience and to let us know your interests by e-mail.

Getting to Know Your Customer Service Representative: Francesco “Frank” Tullio

Francesco Tullio, better known as Frank, began making an impact on the concrete products industry over two years ago when he came to work for Besser. He’s a bundle of positive energy with a can-do attitude and zest for knowledge.  The beneficiaries of these traits are producers in Quebec, the Maritimes and Atlantic Canada, his fellow Besser employee-owners, and his family.  Frank holds dual roles at Besser, one is in the Montreal office as a Customer Service Representative assisting producers via phone and the other is in the field providing hands-on technical support.  Frank confirms… Continue reading

British Precast Show Well Attended

Trade shows sponsored by associations typically draw business leaders. This year’s UK Precast Show, sponsored by British Precast (a part of the Material Products Association), held on 12 May at the Leicester Tigers Rugby Club, certainly did!  As an associate (supplier) member of the association, our International Sales Manager Mike Munro was invited to attend the pre-show dinner. Those attending included senior managers from a variety of masonry, hardscape, pipe, and precast companies. The dinner provided the perfect venue for Mike to network and arrange future meetings during which… Continue reading

Getting to Know Your Customer Service Representative: Scott Kennedy

Before Scott Kennedy became a Besser Production Specialist, he was a producer and Besser customer. His relationship with the concrete industry began in 1975 when he joined his parents and mother-in-law in the family’s precast operation using Quinn (now Besser) forms. In 1985, Scott began looking for a better pipemaking process and in 1991 the company installed a used Pederschaab machine, moved the company to a new location, and stopped precasting altogether, making pipe the company’s sole product line. Concrete Pipe Inc, Oakboro, NC bought its first packerhead machine, a PH-24 BiDi,… Continue reading

Servopac® Takes Production to New Level at Easton Block & Supply

“Mr. Servopac,” as they’ve affectionately named their 2015 four at-a-time model, has put smiles on everybody’s faces at Easton Block & Supply. “We’re totally impressed; Besser covered every base to produce the best machine on the market,” commented Roy Kester, General Manager. The Servopac has operated for nine months, run more than ¾ million cycles, and has yet to break a single mold part. When asked about mold wear, Gary Dunn, Plant Manager, answers tongue-in-cheek, “What mold wear?” The smoothness of vibration is one of the reasons molds last longer. The other reason is the… Continue reading

PaveDrain Continues to be Excellent Partner

Besser is proud of our relationships with inventive thinkers. These entrepreneurs develop product ideas and share them with us; we then apply our industry knowledge along with our engineering and manufacturing expertise to refine and enhance their ideas. Once their value added products are complete, we assist with marketing so they can begin impacting the marketplace. By introducing them to you online, at trade shows, or in person, we’re providing you with the opportunity to add new, value added units and systems to your product line. In 2011, Besser began working with Doug Buch,… Continue reading

The 2016 Humanitarian Award

As an employee-owned company, beyond focusing on satisfying our customers, we embrace our ability to create positive change in the communities where we work, live, and play. We thrive on volunteering and contributing resources that, when combined with others, make an enormous impact on the health and well-being of communities worldwide. We’d like to recognize Glenwood Mason Supply Company, Inc. and company president Constance Cincotta, for their dedication to The Interfaith Nutrition Network (The INN) of Long Island, New York. Connie recently established the “Marion & Joseph Cincotta… Continue reading

Bauma Excites the Global Industry

3,423 exhibitors from 58 countries! Approximately 580,000 visitors from 200 countries! And the Besser stand teaming with enthusiastic and knowledgeable industry professionals from around the world! Held every three years in Munich, Germany, the world’s largest trade show for construction equipment boasted 62 hours of trade show time, spread out over seven days.  Bauma is always an exciting and highly-anticipated week for the concrete products industry and this year was no exception.  The event was the perfect stage for the Besser team to meet face to face with a global audience and… Continue reading

"Oldie But Goodie" Brought Back to Life

The Besser Prestopac…A notable, yet nearly forgotten machine has recently made its way back onto our manufacturing floor.  The Prestopac, a one-at-a-time block machine, was first manufactured in 1947 for Besser customer, Neisser, located in Lima, Peru.  At the time, this machine (standing less than 5' tall) was used to produce quality concrete block for local housing requirements.  At the peak of its operation, this machine could only produce 300 block a day - a far cry from the Vibrapac®, released eight years earlier.  In the early 1960s, because the limited appeal and usefulness,… Continue reading

Argentina Block Association Members Find Product Innovation in Spain

While attending the annual Argentina Block Association conference last year, our regional sales manager, Oriol Armadás, discussed the possibility of having a group of Association members tour some progressive European concrete products producer facilities in Spain to see firsthand the exciting innovation occurring in our industry.  Mr. Claudio Defagot, President of the Association, mentioned to Oriol that the market in Argentina is down about 20%, which is prompting producers to look into new, value-added products to add to their product line. Mr. Ricardo Manzur, Director of Full… Continue reading

Getting to Know Your Customer Service Representative: Dave Miller

“I never think of my work at Besser as a job.  I'm here because it's what I like to do,” expressed Dave Miller, Product Specialist for Molds. Dave prides himself on delivering the same level of customer service he likes to receive when he’s the customer. Working in the industry for as long as he has, Dave knows that producers have options when it comes to choosing a supplier. Giving them as many reasons as possible to choose Besser is his top priority.    Dave uses his 16 years of accumulated experience working in inventory control, manufacturing, and warranty management to assist… Continue reading