Getting to Know Your Customer Service Representative: Connor Gagnon

Meet Connor Gagnon, Besser Company's newest Customer Service Representative working at our headquarters in Alpena, Michigan.  Since his start in the Call Center in July, he has been busy promoting machine and mold parts, capital equipment, paid service, and training to customers and prospects for the entire Besser product line. He brings a strong customer service background, knowledge of bearings and power transmissions, and a thirst to learn to his new role. "From working at Northern Industrial in inside sales and as an assistant manager for MC Sports, I've discovered that I thrive on helping customers. I'm excited to work with Besser producers to make sure they get exactly what they need," Connor shared. He's quickly learning the ropes as he's being mentored by the entire Call Center team and some very helpful Besser producers. 2014 was an eventful year for Connor. He graduated from Central Michigan University with a degree in Entrepreneurship/Sales and was married to his wife, Julie, less than a month later. While at CMU, he was the Chippewa's kicker. He's currently sharing his playing experience on the field with the Alpena High School Wildcats as their special teams coach.  In his spare time he enjoys competitive bass fishing, softball, and volleyball. You can reach Connor at +1.989.354.4111, ext.1047, or cgagnon@besser.com.